Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We may collect the following types of information:

Personal identification information: name, address, phone number, email address, and date of birth
Service information: service requests, scheduling details, and communication preferences
Financial information: payment details, invoices, and transaction records
Technical information: IP address, browser type, device identifiers, and usage data

2. How We Use Your Information

We use your information to:

Provide and manage services
Process payments and maintain records
Communicate with you about services, updates, or support
Improve operations and user experience
Comply with legal or regulatory requirements

3. Messaging Consent & Communication Terms

By providing your phone number, you consent to receive calls, text messages, and other communications related to your services, appointments, updates, or account activity.

Recurring messages (frequency may vary)
Automated or non-automated messages
Service alerts, reminders, confirmations, and updates

You may opt out at any time by replying STOP, UNSUBSCRIBE, or CANCEL. For assistance, reply HELP.

Message and data rates may apply depending on your mobile carrier.

SMS Privacy Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We may share your information:

With service providers who support our operations
When required by law or legal process
With your consent for specific services

We do not sell your personal information.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve functionality and analyze usage. You can disable cookies in your browser settings, but some features may not work properly.

6. Data Retention

We retain personal information only as long as necessary to fulfill business, legal, accounting, and regulatory requirements.

7. Data Security

We implement reasonable safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may:

Request access to your information
Request corrections
Request deletion (where applicable)
Opt out of certain communications

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without verified parental consent.

10. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

EKW Financial Accounting Services
Email: info@ekwfinance.com
Phone: 678-753-5368